Kaccha Maal

refunds & returns policy

Return:

You have 14 days to return your order from the date you received it. We do not offer any returns unless the product is damaged. To be eligible for refund, the item must be unused and in the same condition as you received it. Your item must be in its original packaging.Your item needs to have receipt or proof of purchase.

Refunds(if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Shipping

Shipping costs are non-refundable. You will be responsible for paying your own shipping cost for returning the item.If you receive a refund, the cost of shipping will be deducted from the amount of refund. If you are shipping an item over 500 inr, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

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